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​0800 004 237

Peace of Mind: Terms & Conditions + Safety Protocols

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Refund & Cancellation Policy
At Prinsy's Tours our clear and reasonable cancellation policy ensures you have peace of mind when you make a booking with us. 
  • Cancellations will be accepted up to 7 days prior to the tour without generating a cancellation fee.
  • Any cancellation received within 7 days of the tour willl generate a cancellation fee equivalent to 50% of the tour cost.
  • Any cancellation received on day of tour will generate a cancellation fee equivalent to 100% of the tour cost

Tour Rates
  • All rates are based on per person, except our exclusive tours which are per hour.

Enhanced COVID-19 Safety Protocols
The safety of our guests, our drivers and our community is top of the list. We also want every guest to feel safe and confident when joining a Prinsy’s Tour. For tours within Alert Level 1 or 2, reach out to us and we can discuss your individual needs to feel safe. You can also see our Enhanced Safety Protocols here>>
Proud to be members of:
Qualmark Bronze award
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Qualmark Bronze award
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  • TripAdvisor
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​Freephone (NZ only): 0800 004 237
Mobile: ​+64 27 224 0696
Email: [email protected]
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