Peace of Mind: Terms & Conditions + Safety Protocols
Refund & Cancellation Policy
At Prinsy's Tours our clear and reasonable cancellation policy ensures you have peace of mind when you make a booking with us.
- Cancellations will be accepted up to 7 days prior to the tour without generating a cancellation fee.
- Any cancellation received within 7 days of the tour will generate a cancellation fee equivalent to 50% of the tour cost.
- Any cancellation received on day of tour will generate a cancellation fee equivalent to 100% of the tour cost
- All rates are based on per person, except our exclusive tours which are per hour.
Enhanced COVID-19 Safety Protocols
The safety of our guests, our drivers and our community is top of the list. We also want every guest to feel safe and confident when joining a Prinsy’s Tour. All guests MUST be fully vaccinated before they join any of our tours.
For tours within Alert Levels 1 or 2, reach out to us and we can discuss your individual needs to feel safe. We are COVID Clean approved by Qualmark and you can see our Enhanced Safety Protocols here>>