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What a week it has been. The region's been flooding, the Napier/Taupo road has been forcing visitors to take the long way round, Hamish went in for knee surgery but not before we had an amazing night at the Hawke's Bay Tourism awards at The Old Church. This year - for the second year in a row - we were delighted to take out the Visitor Experience Award (Small Business). But that's not all we were recognised for this year...!
Here's one of the judges explaining why we won...We are absolutely chuffed to know that our efforts to improve the experience for our guests have been noticed. We wholeheartedly believe in Hawke's Bay as a region and love being part of a tourism industry that is focused on our visitors, our people and the sustainability of this beautiful place.
It was great to be selected amongst a really strong line-up of local tourism businesses, and we are proud to work alongside all of the nominees, and the region as a whole. We'd really like to thank our guests, our team, our families, and the Hawke's Bay Tourism industry for helping us all grow, improve, and ultimately enjoy everything the region has to offer. Cheers, Hamish & Di Just a quick note to thank our many guests for helping us to achieve a couple of recent accolades. Each year we manage to receive a multitude of 5-star Trip Advisor reviews, which has provided us with a 5-star Trip Advisor rating for the 5th year in a row. We are absolutely chuffed. Prinsy’s Tours has also recently completed our first Qualmark assessment, so we are now bench-marking our little tour business against the tourism industry heavyweights. Big and scary but we thought why not! Qualmark have since endorsed us with a Bronze certification, so we're in, hip hip hurray! One thing we do want to say is that we couldn’t do any of this without our amazing guests. We love to host you all (gee what a hard job we have!) and we really appreciate you taking the time to rate us on Trip Advisor or give us a Google Review. It really does keep us going and it means a whole lot to us and our team. Cheers, and keep on smiling! Hamish & Diane Owners & Operators What a big year it's been at Prinsy's Tours. We've launched this new website, enjoyed hosting hundreds of Lions fans, and been spreading our wings doing some recon in Martinborough and round the country at tourism events. But the icing has seriously been put on the cake this week, after we were floored to receive the Visitor Experience Award for Small Business at the Hawke's Bay Tourism Awards. Wow. Quite simply, we were jolly enough just to have put our best foot forward in entering the awards. Then being finalists, and ultimately winning the highly competitive 'Visitor Experience' category, well, let's just say the eyes got a bit steamy! Going through the awards process really makes you put yourself out there, and look at your business through a new lens. It's a great initiative put on by Hawke's Bay Tourism, who back our industry tirelessly and are a big part of the reason this region's tourism economy is growing year on year, and why the standards for guest experiences here just keep soaring. Prinsy's was also a finalist in the People's Choice award - so thank you immensely to all who voted for us, your voices were definitely heard! We'd also really like to thank our amazing team, our wonderful guests whom it's a pleasure to host, the support from Jodi at InHouse Marketing, the judges for a fair and rigorous process, Hawke's Bay Tourism again and also Sally Jackson from the Napier City Council (previous winner when she was with the Art Deco Trust) for her helpful advice and mentoring on the awards process. Hats off to all the other entrants, finalists and winners; we know what a challenge it is and we're proud to be a part of this fantastic industry with you. Now, time for a glass (or two) of yummy Hawke's Bay wine to celebrate! |
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